Frequently Asked Questions
Everything you need to know about your Yami Dance Shoes experience.
How do I ensure I choose the correct size for my dance shoes?
Our shoes generally run true to size, but we recommend measuring your foot from heel to toe and consulting our detailed Size Guide. If you are between sizes, we suggest sizing up for extra comfort during long dance sessions.
What is your return and exchange policy?
We offer a 30-day return and exchange policy. Items must be in their original, unworn condition with all packaging intact. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-7 business days. International shipping can take between 10-21 business days depending on the destination and customs processing times.
Are your shoes suitable for both social dancing and professional competitions?
Yes, Yami Dance Shoes are engineered with high-performance microfiber soles and cushioned insoles, making them perfect for social dancing like Salsa and Bachata, as well as professional stage performances.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout.
How do I care for my suede-soled dance shoes?
To maintain grip and flexibility, we recommend using a specialized wire dance shoe brush to gently scrape the soles after every few uses. Avoid wearing your dance shoes outdoors to prevent damage to the suede.